Terms and Conditions
1. Terms of delivery

1.1. The customer will receive the products purchased on the website of www.sofyoga.ge at the desired address through the company's courier or subcontractor postal organization.

1.2. The customer will receive the delivery service free of charge.

1.3. Orders placed on the www.sofyoga.ge website before 4:00 p.m. on a working day will be delivered to customers in Tbilisi and its surroundings on the next working day, and orders placed after 4:00 p.m. or on a non-working day - within 2 working days at the latest.

1.4. Delivery to the regions will take place within 3 working days.

2. Item return policy

2.1. The user has the right to return the item purchased on www.sofyoga.ge if the prerequisites provided for in this clause are not met, and in return, at his own choice, either to return the amount paid for such an item or to receive a new product instead.

2.2. If the purchased product is delivered in violation of the delivery deadline indicated on the website, the customer is entitled to refuse to receive it and to report this to the courier.

2.3. Otherwise, within 3 calendar days after receiving the product, users have the right to request its return in one of the following cases:

2.3.1. The product does not correspond to the order;

2.3.2. The product is delivered in a damaged condition;

2.3.3. The product has a factory defect;

2.4. In case of returning the product, we will, according to the customer's choice, provide you with a new product instead of the defective product, or we will return the amount of money paid for such product, no later than within 10 working days after satisfying the return request;

2.5.www.sofyoga.ge reserves the right to refuse to return the amount paid for the product if:

2.5.1. The return request is set 3 days after receiving the product;

2.5.2. The product was used;

2.5.3. There is a dishonest action on the part of the user.

2.6. The return request must be sent via e-mail to info@www.sofyoga.ge, which must include the product to be returned:

2.6.1. the date of the order;

2.6.2. receiving the order;

2.6.3..the reason for the return.

2.7. From our side, it is possible to request to send a picture of the product to be returned electronically.